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Re: Advice re: difficult customer

Category: Please choose the category that best describes your message
Date: 13 Dec 2007
Time: 16:58


Did you itemise the size of the curtains in the quote they accepted? This is the type of situation when having a quote signed by the customer to show acceptance is invaluable. The pleat spacing sounds OK at around 15cm - why is the customer querying it? Are they comparing with other curtains in another room or is there something about the way they hang?

Last changed: 05/15/08