Category: Please choose the category that best describes your message
Date: 13 Dec 2007
Did you itemise the size of the curtains in the quote they accepted? This is the type of situation when having a quote signed by the customer to show acceptance is invaluable. The pleat spacing sounds OK at around 15cm - why is the customer querying it? Are they comparing with other curtains in another room or is there something about the way they hang?